For frequently asked questions, check out our FAQs page.
If you encounter difficulties when processing your transactions or have any questions, please send us your queries via the following links. We will respond to your query by the next working day.
2-Step Verification (2FA) is required to access Vendors@Gov, MBS@Gov, PaC@Gov and perform many other government e-transactions. With 2-Step Verification (2FA), you'll protect your SingPass account with something you know, such as your password, and something you have - like your phone or token.
For details, check out the FAQs @ www.tinyurl.com/SingPass2FA, and Video Guides @ www.tinyurl.com/2FAvideos.
Feedback on our Service Quality
If you wish to give any feedback or suggestions on how we can improve our services, you can call us during the office hours stated below, or email our Quality Service Management team:
100 High Street #06-01
||Mon – Fri 8:30 am – 12.30 pm,
1:30 pm – 6.00 pm
Closed on Sat, Sun and Public Holidays